Search Results for 'Growth Strategy'
Here are 7 ways agency people can delimit their own growth.
Why aren’t agencies helping their people to grow and develop?
At DiGo, we’ve been learning a lot lately by interviewing account people by the dozens. While we’ve met some spectacular people, I’m sorry to say that most of these interviews have been just shocking. Too many people come in with limiting attitudes about themselves and their possibilities. Experienced account managers typically don’t even have an understanding the agency business. They don’t get what agencies are here to do. They don’t understand the role we play in our client’s lives and businesses. They view themselves as narrow specialists. They are people in boxes, decades too early.
I love working for and with Founder/CEOs.
No doubt, this makes me an eccentric marketer and an odder ad guy, and casts extreme suspicion on my membership in the creative community.
Marketers are supposed to want to run their own empires – otherwise why spend all that money on a Harvard MBA and all that energy climbing the corporate ladder? Creative directors think the ideal client listens to their presentations, and then applauds. Ad agencies think their job is to please the target audience no matter what the client might think.
Ole is a Norwegian expatriate whose empathic and curious nature has driven him to explore consumer experiences on several continents. His eclectic, cross-cultural background ranges from military training in the Norwegian Armed Forces, to deep immersions into a diverse range of sub-cultures across the globe.
THE DIGO STANDARD: HOW WE SUCCEED TOGETHER
PART 01 ABOUT US PART 02 HOW WE ACT PART 03 HOW WE WORK PART 04 HOW THIS WORKS
01 WHO WE ARE.
While we can be considered a thriving independent strategy/ research/ brand /design/ innovation/ advertising/ direct/ digital /social marketing agency, we prefer this handle: brand-driven growth network. We make things grow, from product innovation to every facet of promotion.
We’re Here to Make Things Grow
Movements. Ideas. Products. Brands. Companies.
If we can’t get excited about growing them, we shouldn’t be working on them. The work we do has a purpose and fits into a larger whole. By maintaining that perspective, we make success more difficult. But in facing the extra difficulty, we earn our integrity, self-respect and market value.
Why Do We Say Client Fulfillment?
Because clients who are really fulfilled-fulfilled as people, professionals and clients too- will become lifelong clients and in turn, recommend us. That’s how we grow. Great Clients, Great Work and Great People.
Each of us is Responsible for Our Own Inspiration.
Don’t settle for less. Find, ask, challenge, orchestrate, search, revisit…do what it takes to get inspired to do your best.
We Are Smarter Together Than We Are Alone.
Bands are more successful when everyone knows their part. Let your band mates play their part.
The First Rule of a Judgment is Business.
We have an obligation to share our point of view, regardless of its popularity, both internally and externally. But once a decision is made, we are equally obligated to support it.
We Exist to Inspire
Our clients, consumers, one another, the world around us.
Clients need to feel our passion and enthusiasm for ideas that can build their business. We didn’t sign up for boring cubicles and never-ending meetings. Let’s make the time our clients spend with us meaningful, fun and inspiring.
We Are all in business development.
We provide value to clients and should charge a fair price. And should not be shy or subtle about it.
We Are a For-Profit Company.
We provide value to clients and should charge a fair price. And should not be shy or subtle about it.
It’s what comes from investing in people and relationships, valuing them above short-term gain. Make your clients, your partners, your people feel that true partnership is possible. Invest beyond all calculation in people who inspire you. Be an honorable and generous partner at all times.
We Are One.
We are one firm: We have many different brand names on our business cards. We may work in different departments. But we are all responsible for the success of our clients, either directly or indirectly. There is no success apart from common success.
02 Listening is More Important Than Talking.
Remember That People Come Here to do and be more.
Don’t put yourself or anyone in a box. Expect creativity from “account people.” Expect strategic smarts from “creative people.” Expect management smarts from everyone. Collaborate with everyone you can. We play roles but if we wanted to be limited by them, we would be someplace else.
Clients Are People.
If you can get them to feel that you know that, the rest of your job gets easier. Treat them like part of the team, rather than a boss or an obstacle. Tell them what you really think. Joke and confide and take the risk of feeling comfortable around them. Challenge them to inspire you. Challenge yourself to inspire them. Be big enough to celebrate when they have a big idea.
We’re all smart (or else we wouldn’t be here) and it’s not a contest. Speak up when it’s right and listen well and actively.
If You’re Here, You’re Smart.
Don’t hold back. There are no bad ideas or dumb questions. Only the ideas you held back and the questions you should have asked but didn’t.
If Things Go Wrong, Speak Up.
If you need help, ask for it. It’s far better to raise an alarm before disaster strikes than after. Together we can solve almost any problem. Communicate early and often.
Great Work Wins Business. Great Relationships Keep Business.
We proactively work on relationship building. What are you doing this week to build and strengthen a client relationship.
In Running Meetings:
Start on time, end on time. Have an agenda and stick to it (unless there’s good reason not to). Agree to next steps and follow up.
Promise Wisely and Then Over-Deliver.
Make no commitment without consultation. Give clients something they didn’t ask for. Sometimes, deliver ahead of deadline. End a meeting early and give colleagues, vendors or clients the gift of time.
03 It’s the Work
While not every project presents an opportunity for greatness, every one is an opportunity to practice your craft. In the long run, those who work more, who try it more ways, who do something good and then do something better, who crank, will accumulate many years’ more practice more than their less prolific colleagues. This confers upon them an unmatchable advantage.
Take the Word Brief Seriously.
Let’s not ever make each other guess which part of brief is the important part. Let’s include the important part. Let’s make sure our briefs are simple, compelling and crystal clear. Nothing in an agency is more sacred.
Like + Trust = Business.
People hire people they like and trust. It really is as simple and profound as that.
Especially at the beginning of relationships, while you are earning the trust and admiration that will smooth the inevitable bumps down the road. While figuring everything out, and layering the groundwork for success. Get on more planes. Provide more options. Ask more questions. See the factory, meet the workers, go to the research, talk to the sales force, get a demonstration, sample the product, talk to a board member, brainstorm with the client. Over-communicate. Over-collaborate. Over-deliver. Time and energy invested in relationships pays us back in better work, business and results. Oh, yeah, and better relationships too.
This is a Relationship Business.
We’re small enough that we can manage personal relationships. So, honor personal relationships. Treat your commitments as sacred. Communicate. Never leave your colleagues in the lurch. Be the colleague you wish for.
A problem, project or opportunity well-defined is half solved. More time is wasted not thinking well at the beginning of projects than can ever be made up by speed, efficiency or piling on staff later.
Design In Context.
The context is the user’s or the audience’s experience. Design in context. Present in context. Evaluate in context. The first rule of design. And remember that everything that we do is design.
Agree on Strategy, A Budget and A Schedule.
Simple, yes. Always followed, no. Let’s remember the basics.
Meetings, When Necessary.
We’re in an over-meeting culture. Let’s make sure we really need a meeting before we schedule. If we do, let’s show up on time and focus. Time is valuable.
Great Presentations Tell a Story.
One thought per slide. Tell a complete story, with insights and ideas.
When Presenting Big Ideas, Don’t Sell Executions.
Countless ideas get killed because the client sees execution too early. We sell big ideas first. Then the execution. We like simple descriptions and key visual to buy a big idea. Nothing more.
Creative Work is the Product. Get Behind It. And Be Ready to Defend it When Necessary.
Choice is good. We almost always have three options to choose from. And never one we can’t get behind.
Client Presentations Are as Important as New Business Presentations.
No understudies on presentation day. Casting is important.
04 We Are All Responsible For Holding Each Other to This Standard.
When our colleagues succeed, we all succeed- so help one another exceed the standard. If a colleague is not living up to this standard we have an obligation not to let it pass. If you have an issue with a colleague, deal with it directly, privately and professionally before you escalate. If that is unsatisfactory, get help. Professional expertise is given around here; modeling the standard is the true path to success.
At DIGO, we have a standard to live up to. It’s part of our quest to build a great brand. Since a brand is an experience you can repeat, we need to be able to deliver an experience that is predictably great. That doesn’t happen by simply hiring great people and letting them do whatever they do. Yes, we hire great people. Absolutely, they get a great deal of responsibility and the latitude to do great and surprising things. But they do them within a framework that we all understand. A framework that says what we’re here for. Our why. And some of our hows too. The DIGO Standard. (more…)
Why do some people almost always get better advertising?
In a word, it’s the BRIEF.
“Now hold on,” you may be thinking, “I’ve heard this before.” But stick with me, and I’ll share some hard-earned knowledge that changed my creative output and, yes, my life. Seriously. (more…)
Presidents and Companies as Challengers and Leaders.
Successful presidential candidates and innovative fast-growth companies have lot in common. Both must succeed first as challengers and ultimately as leaders. This is as rare a trick among companies as it is among politicians. (more…)
At DIGO, we’re often asked how we approach our e-mail and other direct response testing. Do we have a list of variables and guidelines?
The answer is, at DIGO we don’t so much have a list as a testing philosophy. Of course we read Direct Marketing News, belong to the associations, read their websites, attend webinars, get newsletters, judge and attend award shows, and generally do all we can to get into the stream of information that professionals in the industry ought to digest. (more…)
By Jeff Pundyk
We’ve heard a lot of discussion about how marketers are losing control of their medium and their message as digital channels and user-generated content compete for consumers’ attention.
And, indeed, more consumers fast-forward through commercials and are finding their video on the Internet; traditional media properties are losing ground to blogs and social networking sites as the primary source of information, and, of course, consumers are completely absorbed by their smart phones. (more…)
A weekly post on some of our favorites from around the Web.
This week’s topic: Brand Driven Growth
YOU: …wouldn’t be comfortable in any box on an org chart, because you’re too big to be boxed in. You’re ready for
a be-more / do-more / accomplish-more opportunity.
WE: … put people on teams, never in boxes. While we can be considered a thriving independent strategy / research / brand / design / innovation / advertising / direct / digital / social marketing agency, we prefer the handle: brand-driven growth network. We make things grow, from product innovation to every facet of promotion, and are looking for seasoned, multi-talented, Account Supervisors ready to show how they can help make us, and our clients, grow.
- At least 3 years of advertising, or related marketing, experience
- Strong analytical abilities, both quantitative and qualitative
- Excellent oral, written and interpersonal (including management) skills
- Digital and direct experience a plus
- Keen ability to monitor, evaluate and impact the quality of a client’s work within all agency functions
- Inspired by ideas and what it takes to grow great brands
Myles Kellam is a leader in marketing strategy, team-building, agency management and client services with extensive experience in digital (websites, ecommerce platforms, digital media and advertising, applications), social media, experiential marketing, and traditional advertising. (more…)
Jeff, a pioneer of the digital media revolution, leads DIGO’s content and digital strategy practice. (more…)
What is your personal brand?
The Investigator (more…)
Founded in 1996, DIGO is the agency network that specializes in working with growth-stage companies.
Innovative, dynamic, challenging and challenged, these organizations require a unique set of capabilities, efficiencies and attitudes in a growth partner. In order to help them achieve brand-driven growth, DIGO brings together the best of what makes great brands and businesses grow.
At its core, a brand is an experience that you can repeat. Even just by telling yourself a story about it. To make sense of life, to motivate themselves, and to guide choice in an increasingly complicated world, people need stories. Becoming one of those meaningful stories, through what you do and say, is the ultimate growth fuel. That’s brand. The art and science of building and bonding people to brands is the key to leadership, innovation and marketing in a changing world. DIGO provides brand-driven strategy, insights, naming, launching, re-launching, advertising…
Growth is driven. Working side-by-side with a who’s who of world-changing entrepreneurs, we’ve learned that driving change is crucial to growth. Those in the driver’s seat at ambitious organizations appreciate our dashboard of growth-driving services. They rely on us to explore and chart new frontiers of technology, media and culture through Brand-Driven Acquisition, Direct and Digital Marketing, Innovation, Product Development, Customer Marketing and Retention, Brand-Driven Conversations…
Growth. Improbable, competition-threatening, critic-silencing growth is our aim and our comfort zone. It is what our clients have come to expect. It starts with a brand story so large that the only way to live it out is to grow. And then a plan. We help you define what growth means for your organization. We help you to quantify and measure it. We help you define and test a theory of growth. Then, optimize it and roll it out. Rinse and repeat. At DIGO, the entire organization shares a singular measure of success — we succeed when our clients grow.
According to the New York Times, the recent ads spun out of DiMassimo Goldstein (DIGO) might be doing to the bottled water industry what antismoking ads did to the tobacco industry back in the 1990’s – causing major headaches. In case you’ve missed the unfolding “Tappening” campaign, the interactive and print ads are designed to encourage consumers to drink tap water whenever possible. They are deliberately outlandish, poking fun at the bottled water industry’s environmentally wasteful and often misleading nature. One poster claims: “Bottled Water Causes Blindness in Puppies.” Another reads: “Bottled Water: 98% Melted Ice Caps. 2% Polar Bear Tears.” All the ads are supported by an informative website, Tappening.com, where people can learn about the hazards of bottled water and what they can potentially do about them.
“We’ve spent these two years using our marketing and public relations abilities to un-sell bottled-water hype,” agency head Mark DiMassimo told Brandweek. “But I still see cascading waterfalls on labels that do not list the source of that water.” … Read More
Growth. Let’s begin with the end, with the goal: Growth. Improbable, competition-threatening, critic-silencing growth is our aim and our comfort zone. It is what our clients have come to expect. It starts with a brand story so large that the only way to live it out is to grow. And then a plan. We help you define what growth means for your organization. We help you to quantify and measure it. We help you define and test a theory of growth. Then, optimize it and roll it out. Rinse and repeat. At DIGO, the entire organization shares a singular measure of success – we succeed when our clients grow.
Driven. Growth is driven. Working side-by-side with a who’s who of world-changing entrepreneurs, we’ve learned that driving change is crucial to growth. Those in the driver’s seat at ambitious organizations appreciate our dashboard of growth-driving services. They rely on us to to explore and chart new frontiers of technology, media and culture through Brand-Driven Acquisition, Direct and Digital Marketing, Innovation, Product Development, Customer Marketing and Retention, Brand-Driven Conversations…
Brand. To make sense of life, to motivate themselves, and to guide choice in an increasingly complicated world, people need stories. Becoming one of those meaningful stories, through what you do and say, is the ultimate growth fuel. That’s brand. The art and science of building and bonding people to brands is the key to leadership, innovation and marketing in a changing world. DIGO provides brand-driven strategy, insights, naming, launching, re-launching, advertising…