Search Results for 'Innovation'
Here are 7 ways agency people can delimit their own growth.
Why aren’t agencies helping their people to grow and develop?
At DiGo, we’ve been learning a lot lately by interviewing account people by the dozens. While we’ve met some spectacular people, I’m sorry to say that most of these interviews have been just shocking. Too many people come in with limiting attitudes about themselves and their possibilities. Experienced account managers typically don’t even have an understanding the agency business. They don’t get what agencies are here to do. They don’t understand the role we play in our client’s lives and businesses. They view themselves as narrow specialists. They are people in boxes, decades too early.
Today, Mayor Bloomberg stopped by our client On Deck Capital for an inaugural press conference at their new office. He spoke about their contribution to the booming New York City technology industry, in both innovation and job growth.
Dogs, Babies, Horses, Goats, Funny Old People, Skin, Stars, Romance, Humor, Patriotism.
Judging from this year’s Super Bowl spots, the surface of advertising doesn’t change much. The old saw about Dogs and Babies still applies. When Doritos brings in crowd sourcing, it works best when there are men in dresses or greedy goats. When Coke tries to go social audience participation, it falls flat due to the lack or poor use of any of the above.
DIGO client AliveCor has been featured in many publications subsequent to the recent announcement of FDA approval for their life-changing heart monitor device. The AliveCor Heart Monitor makes it easy to do a medical quality ECG with an iPhone. (more…)
THE DIGO STANDARD: HOW WE SUCCEED TOGETHER
PART 01 ABOUT US PART 02 HOW WE ACT PART 03 HOW WE WORK PART 04 HOW THIS WORKS
01 WHO WE ARE.
While we can be considered a thriving independent strategy/ research/ brand /design/ innovation/ advertising/ direct/ digital /social marketing agency, we prefer this handle: brand-driven growth network. We make things grow, from product innovation to every facet of promotion.
We’re Here to Make Things Grow
Movements. Ideas. Products. Brands. Companies.
If we can’t get excited about growing them, we shouldn’t be working on them. The work we do has a purpose and fits into a larger whole. By maintaining that perspective, we make success more difficult. But in facing the extra difficulty, we earn our integrity, self-respect and market value.
Why Do We Say Client Fulfillment?
Because clients who are really fulfilled-fulfilled as people, professionals and clients too- will become lifelong clients and in turn, recommend us. That’s how we grow. Great Clients, Great Work and Great People.
Each of us is Responsible for Our Own Inspiration.
Don’t settle for less. Find, ask, challenge, orchestrate, search, revisit…do what it takes to get inspired to do your best.
We Are Smarter Together Than We Are Alone.
Bands are more successful when everyone knows their part. Let your band mates play their part.
The First Rule of a Judgment is Business.
We have an obligation to share our point of view, regardless of its popularity, both internally and externally. But once a decision is made, we are equally obligated to support it.
We Exist to Inspire
Our clients, consumers, one another, the world around us.
Clients need to feel our passion and enthusiasm for ideas that can build their business. We didn’t sign up for boring cubicles and never-ending meetings. Let’s make the time our clients spend with us meaningful, fun and inspiring.
We Are all in business development.
We provide value to clients and should charge a fair price. And should not be shy or subtle about it.
We Are a For-Profit Company.
We provide value to clients and should charge a fair price. And should not be shy or subtle about it.
It’s what comes from investing in people and relationships, valuing them above short-term gain. Make your clients, your partners, your people feel that true partnership is possible. Invest beyond all calculation in people who inspire you. Be an honorable and generous partner at all times.
We Are One.
We are one firm: We have many different brand names on our business cards. We may work in different departments. But we are all responsible for the success of our clients, either directly or indirectly. There is no success apart from common success.
02 Listening is More Important Than Talking.
Remember That People Come Here to do and be more.
Don’t put yourself or anyone in a box. Expect creativity from “account people.” Expect strategic smarts from “creative people.” Expect management smarts from everyone. Collaborate with everyone you can. We play roles but if we wanted to be limited by them, we would be someplace else.
Clients Are People.
If you can get them to feel that you know that, the rest of your job gets easier. Treat them like part of the team, rather than a boss or an obstacle. Tell them what you really think. Joke and confide and take the risk of feeling comfortable around them. Challenge them to inspire you. Challenge yourself to inspire them. Be big enough to celebrate when they have a big idea.
We’re all smart (or else we wouldn’t be here) and it’s not a contest. Speak up when it’s right and listen well and actively.
If You’re Here, You’re Smart.
Don’t hold back. There are no bad ideas or dumb questions. Only the ideas you held back and the questions you should have asked but didn’t.
If Things Go Wrong, Speak Up.
If you need help, ask for it. It’s far better to raise an alarm before disaster strikes than after. Together we can solve almost any problem. Communicate early and often.
Great Work Wins Business. Great Relationships Keep Business.
We proactively work on relationship building. What are you doing this week to build and strengthen a client relationship.
In Running Meetings:
Start on time, end on time. Have an agenda and stick to it (unless there’s good reason not to). Agree to next steps and follow up.
Promise Wisely and Then Over-Deliver.
Make no commitment without consultation. Give clients something they didn’t ask for. Sometimes, deliver ahead of deadline. End a meeting early and give colleagues, vendors or clients the gift of time.
03 It’s the Work
While not every project presents an opportunity for greatness, every one is an opportunity to practice your craft. In the long run, those who work more, who try it more ways, who do something good and then do something better, who crank, will accumulate many years’ more practice more than their less prolific colleagues. This confers upon them an unmatchable advantage.
Take the Word Brief Seriously.
Let’s not ever make each other guess which part of brief is the important part. Let’s include the important part. Let’s make sure our briefs are simple, compelling and crystal clear. Nothing in an agency is more sacred.
Like + Trust = Business.
People hire people they like and trust. It really is as simple and profound as that.
Especially at the beginning of relationships, while you are earning the trust and admiration that will smooth the inevitable bumps down the road. While figuring everything out, and layering the groundwork for success. Get on more planes. Provide more options. Ask more questions. See the factory, meet the workers, go to the research, talk to the sales force, get a demonstration, sample the product, talk to a board member, brainstorm with the client. Over-communicate. Over-collaborate. Over-deliver. Time and energy invested in relationships pays us back in better work, business and results. Oh, yeah, and better relationships too.
This is a Relationship Business.
We’re small enough that we can manage personal relationships. So, honor personal relationships. Treat your commitments as sacred. Communicate. Never leave your colleagues in the lurch. Be the colleague you wish for.
A problem, project or opportunity well-defined is half solved. More time is wasted not thinking well at the beginning of projects than can ever be made up by speed, efficiency or piling on staff later.
Design In Context.
The context is the user’s or the audience’s experience. Design in context. Present in context. Evaluate in context. The first rule of design. And remember that everything that we do is design.
Agree on Strategy, A Budget and A Schedule.
Simple, yes. Always followed, no. Let’s remember the basics.
Meetings, When Necessary.
We’re in an over-meeting culture. Let’s make sure we really need a meeting before we schedule. If we do, let’s show up on time and focus. Time is valuable.
Great Presentations Tell a Story.
One thought per slide. Tell a complete story, with insights and ideas.
When Presenting Big Ideas, Don’t Sell Executions.
Countless ideas get killed because the client sees execution too early. We sell big ideas first. Then the execution. We like simple descriptions and key visual to buy a big idea. Nothing more.
Creative Work is the Product. Get Behind It. And Be Ready to Defend it When Necessary.
Choice is good. We almost always have three options to choose from. And never one we can’t get behind.
Client Presentations Are as Important as New Business Presentations.
No understudies on presentation day. Casting is important.
04 We Are All Responsible For Holding Each Other to This Standard.
When our colleagues succeed, we all succeed- so help one another exceed the standard. If a colleague is not living up to this standard we have an obligation not to let it pass. If you have an issue with a colleague, deal with it directly, privately and professionally before you escalate. If that is unsatisfactory, get help. Professional expertise is given around here; modeling the standard is the true path to success.
At DIGO, we have a standard to live up to. It’s part of our quest to build a great brand. Since a brand is an experience you can repeat, we need to be able to deliver an experience that is predictably great. That doesn’t happen by simply hiring great people and letting them do whatever they do. Yes, we hire great people. Absolutely, they get a great deal of responsibility and the latitude to do great and surprising things. But they do them within a framework that we all understand. A framework that says what we’re here for. Our why. And some of our hows too. The DIGO Standard. (more…)
Proove(sm) powers brand-driven growth with accountable media planning and buying. Led by digital media pioneer Adam Lutz, who has successfully deployed hundreds of millions of media dollars for top advertisers, we seek tangible business results in everything we recommend. Key performance metrics are focused on engagement of the right audiences in most cost-effective ways. The latest technology and offerings provide our clients the most efficient and strategic media plans and buys. And we are first in line to learn about the latest innovations, technology and data to help drive our clients business, driving the standard of proof into pioneering territory such as social, mobile, owned and earned media.
Learn more about Proove Accountable Media: email@example.com
Q: Let’s start with the name. Proove.
A. Proove is our twist on prove, which is a value we live by. It is a hard word for some people to commit to…I mean it is quite a word to live up to. That’s why I like it. It says everything we are: accountable, actionable and measurable. And we’re willing to prove it, not just say it. We live and die by our performance, and we’re willing to commit, right there in the name — in the very first thing you learn about us — to standing behind our work. And the extra “O”, that’s because it’s not all science. There’s some magic required too. Some art.
Q: Accountable, actionable, measurable. Can you tell me more about how you do that?
A: What got me excited and challenged about Proove is how we can not only provide service but also drive differentiation. Here is an example: our reporting that we deliver to our clients is robust, but we’ve taken it a step further. We look at factors outside of paid media that could potentially impact media performance, which typically leads to unique insights into our clients business. It’s about the story behind the numbers, the real story. We believe in numbers but we want to go beyond the numbers and offer actionable analysis.
Q: The media landscape is changing so fast. There’s the rise of social, the ever-changing world of SEO, new media outlets, shifting demographics, the rise of mobile and other connected devices and on and on. In the face of all this and more, how should a marketing executive view the planning process?
A: The planning process doesn’t change, but the consideration set when evaluating media channels certainly does. A key piece to staying on top of the landscape is to be aligned with the latest technological and targeting advancements that are being introduced. I don’t want to tell a client that he or she should be doing social, SEO, mobile, etc., just based on content — that was what happened 1-2 years ago and agencies are still making these broad recommendations. I want to tell the client that he or she should have media presence across mobile, social, etc., aligned with relevant content & with “X” level of targeting across these tactics. The cutting edge targeting advancements is what is exciting and what to pay attention to. The planning process will stay the same as the landscape evolves, but targeting is what is truly evolving. We develop a matrix of channels, targets and understand how they work together in an integrated fashion. It’s not just the channel that changes but the messaging needs to be aligned both for that channel, for the target and for the way the channel fits into the target’s life.
Q: You spent many years working at some of the world’s biggest agencies. Why did you start Proove with DIGO Brands, a mid-size firm?
A: Large agencies have their own model, which works for certain clients. I am excited about being at a mid-size agency because we are able to respond to our client’s needs with more nimbleness, flexibility and speed. In my first few months here, I’ve witnessed many examples of creative work, problem solving and innovation happen much faster than the large agencies. I’ve seen things that take literally 6 months at a big agency happen here in a matter of a couple of weeks. At a firm of this size, we’re able to bring our best minds to the table and to think proactively about the client’s business, not just their media. It’s a completely different mind-set and level of customer service.
Q: What keeps you up at night?
A: There is a popular advertising phrase that goes: “half the money I spend on advertising is wasted; The trouble is, I don’t know which half”. Proove is about putting that cliche to rest. We are here to eliminate the waste and being able to show the client exactly what happened. We’re not offering guess work. We’re offering to Proove it.
Many people made small fortunes in the direct-to-consumer computer boom of the nineties and early 21′s century. Unfortunately for many of those people, the small fortunes were made out of much larger fortunes. (more…)
Proove(sm) powers brand-driven growth with accountable media planning and buying. Led by digital media pioneer Adam Lutz, who has successfully deployed hundreds of millions of media dollars for top advertisers, we seek tangible business results in everything we recommend. Key performance metrics are focused on engagement of the right audiences in most cost-effective ways. The latest technology and offerings provide our clients the most efficient and strategic media plans and buys.And we are first in line to learn about the latest innovations, technology and data to help drive our clients business, driving the standard of proof into pioneering territory such as social, mobile, owned and earned media.
Strategy is different in a social world because brands grow differently when people rule.
We see the signs all around us. Design becomes more important—increasingly, it’s the key differentiator among brands. PR also rises in importance, while advertising falls. Discovering, channeling, exciting and curating expressions of passion become key disciplines.
At DIGO, strategy is about knowing where we’re going and where everyone else is going, too. It’s about solving the problems of today while building a vision for the future in an emerging marketplace.
We believe that emotion drives behavior, and that design details can minimize or remove barriers to action. We discover and leverage the emotional meaning of a brand, then build this meaning into everything we do. Emotion leveraged to action is DIGO’s hallmark as a master direct and social marketing agency.
DIGO’s strategic services include:
- Brand Invention
- Brand Launch
- Brand Relaunch
- Brand Positioning
- Insight-Driven Product & Service Innovation
- Social Media Audit
- Social Media Kick Start
- Competitive Strategy
- Integrated Marketing & Media Strategy
- Marketing & Business Strategy Alignment
- Metrics for Success
We love game changers. They drive the world forward. They are the natural force in national selection. They are the good guys of business. And I want them to win. I want them to end up on top.
But, often they don’t. Because game changing and game winning don’t automatically go together. (more…)
A weekly post on some of our favorites from around the Web.
This week’s topic: Business Leadership
A weekly post on some of our favorites from around the Web.
This week’s topic: Brand Driven Growth
YOU: …wouldn’t be comfortable in any box on an org chart, because you’re too big to be boxed in. You’re ready for
a be-more / do-more / accomplish-more opportunity.
WE: … put people on teams, never in boxes. While we can be considered a thriving independent strategy / research / brand / design / innovation / advertising / direct / digital / social marketing agency, we prefer the handle: brand-driven growth network. We make things grow, from product innovation to every facet of promotion, and are looking for seasoned, multi-talented, Account Supervisors ready to show how they can help make us, and our clients, grow.
- At least 3 years of advertising, or related marketing, experience
- Strong analytical abilities, both quantitative and qualitative
- Excellent oral, written and interpersonal (including management) skills
- Digital and direct experience a plus
- Keen ability to monitor, evaluate and impact the quality of a client’s work within all agency functions
- Inspired by ideas and what it takes to grow great brands
Founded in 1996, DIGO is the agency network that specializes in working with growth-stage companies.
Innovative, dynamic, challenging and challenged, these organizations require a unique set of capabilities, efficiencies and attitudes in a growth partner. In order to help them achieve brand-driven growth, DIGO brings together the best of what makes great brands and businesses grow.
At its core, a brand is an experience that you can repeat. Even just by telling yourself a story about it. To make sense of life, to motivate themselves, and to guide choice in an increasingly complicated world, people need stories. Becoming one of those meaningful stories, through what you do and say, is the ultimate growth fuel. That’s brand. The art and science of building and bonding people to brands is the key to leadership, innovation and marketing in a changing world. DIGO provides brand-driven strategy, insights, naming, launching, re-launching, advertising…
Growth is driven. Working side-by-side with a who’s who of world-changing entrepreneurs, we’ve learned that driving change is crucial to growth. Those in the driver’s seat at ambitious organizations appreciate our dashboard of growth-driving services. They rely on us to explore and chart new frontiers of technology, media and culture through Brand-Driven Acquisition, Direct and Digital Marketing, Innovation, Product Development, Customer Marketing and Retention, Brand-Driven Conversations…
Growth. Improbable, competition-threatening, critic-silencing growth is our aim and our comfort zone. It is what our clients have come to expect. It starts with a brand story so large that the only way to live it out is to grow. And then a plan. We help you define what growth means for your organization. We help you to quantify and measure it. We help you define and test a theory of growth. Then, optimize it and roll it out. Rinse and repeat. At DIGO, the entire organization shares a singular measure of success — we succeed when our clients grow.
According to the New York Times, the recent ads spun out of DiMassimo Goldstein (DIGO) might be doing to the bottled water industry what antismoking ads did to the tobacco industry back in the 1990’s – causing major headaches. In case you’ve missed the unfolding “Tappening” campaign, the interactive and print ads are designed to encourage consumers to drink tap water whenever possible. They are deliberately outlandish, poking fun at the bottled water industry’s environmentally wasteful and often misleading nature. One poster claims: “Bottled Water Causes Blindness in Puppies.” Another reads: “Bottled Water: 98% Melted Ice Caps. 2% Polar Bear Tears.” All the ads are supported by an informative website, Tappening.com, where people can learn about the hazards of bottled water and what they can potentially do about them.
“We’ve spent these two years using our marketing and public relations abilities to un-sell bottled-water hype,” agency head Mark DiMassimo told Brandweek. “But I still see cascading waterfalls on labels that do not list the source of that water.” … Read More
- Lee Goldstein, President of DIGO; Adam Lutz, Managing Director of Proove (sm); Mark DiMassimo, CEO and Chief Creative Officer of DIGO
Something to Proove: 3 minutes with Adam Lutz
Q: Let’s start with the name. Proove.
A. Proove is our twist on prove, which is a value we live by. It is a hard word for some people to commit to…I mean it is quite a word to live up to. That’s why I like it. It says everything we are: accountable, actionable and measurable. And we’re willing to prove it, not just say it. We live (more…)
Growth. Let’s begin with the end, with the goal: Growth. Improbable, competition-threatening, critic-silencing growth is our aim and our comfort zone. It is what our clients have come to expect. It starts with a brand story so large that the only way to live it out is to grow. And then a plan. We help you define what growth means for your organization. We help you to quantify and measure it. We help you define and test a theory of growth. Then, optimize it and roll it out. Rinse and repeat. At DIGO, the entire organization shares a singular measure of success – we succeed when our clients grow.
Driven. Growth is driven. Working side-by-side with a who’s who of world-changing entrepreneurs, we’ve learned that driving change is crucial to growth. Those in the driver’s seat at ambitious organizations appreciate our dashboard of growth-driving services. They rely on us to to explore and chart new frontiers of technology, media and culture through Brand-Driven Acquisition, Direct and Digital Marketing, Innovation, Product Development, Customer Marketing and Retention, Brand-Driven Conversations…
Brand. To make sense of life, to motivate themselves, and to guide choice in an increasingly complicated world, people need stories. Becoming one of those meaningful stories, through what you do and say, is the ultimate growth fuel. That’s brand. The art and science of building and bonding people to brands is the key to leadership, innovation and marketing in a changing world. DIGO provides brand-driven strategy, insights, naming, launching, re-launching, advertising…
The Philadelphia Inquirer
By Diane Mastrull
Going green in business might seem altruistic.
But just like health care, the environmental industry is a business sector – one of the few these recessionary days with growth potential. And those toiling in it hope not only to do some social good, but also to make money in the process.
Not that there’s anything wrong with that. Or is there?
A Web poll last week tried to gauge public sentiment on the greening of capitalism. When asked whether two New York marketers who promote the use of tap water and environmentally friendly bottles they sell are “greedy entrepreneurs,” “selfless environmentalists,” or “both,” respondents gave mixed reviews.