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Craft Your Questions

The following post is an excerpt from Digital@Speed, authored by digital marketing guru Mark DiMassimo. Visit the official website here to download your free copy today.

It’s not hard to find the smartest person in the room. Just listen for the best questions.

Take time and care to develop your questions. Think about what’s most important. You’ll get better answers. And more importantly, you’ll get answers you can use.

Ant think about using questions to create engagement in social and digital media. Questions are a great way to engage, and the answers can be surprising and valuable as well.

 

Simplest Possible Explanation – ANA’s Media Kickback Report

Our Chief, Mark DiMasismo, takes to the DiGo Beach to shed some light on the controversy surrounding the recent Association of National Advertisers (ANA) report on media kickbacks. To see the full transcript, scroll down below.

Mark DiMassimo On Media Kickbacks from DiMassimo Goldstein on Vimeo.

Transcript:

“So a lot of folks want to know what’s all this fuss about kickbacks – media kickbacks – that the ANA (the Association of National Advertisers) and the 4A’s (the American Association of Advertising Agencies) are squabbling about in public. In fact, the ANA, which represents the nation’s largest advertisers, is about to release a report that is predicted to say that most holding companies and agencies are taking kickbacks. Now I don’t know that that’s the fact, and I don’t know that that’s in the report, but that’s what’s being said in the press. And the 4A’s, which represents all the large agencies and holding companies, is coming back and saying ‘before you release your report, ANA, make sure that you have the facts’.

 So what is this? What do they mean by kickbacks? I wanted to talk to you about this. I care a lot about it because I run an independent agency. And Independent agencies aren’t necessarily represented by either of those groups.

 So we’re on the DiMassimo Goldstein beach here. Let’s look at these bowls of sand. Advertiser: let’s say that this is your media budget (holding bowl 1). And here it is again (holding bowl 2). And this is the independent agency bowl (bowl 1); as you can see, it’s transparent and nearly full. And that’s all your sand right there. In this other bowl, the holding company bowl (bowl 2), they’re probably going to tell you there’s more in this bowl than there is in the other bowl (bowl 1). But if you were to get really close, you would see that there is actually less – maybe 15% – 20% less – sand in this bowl (bowl 2). Why is there less sand in this bowl? I’ll tell you why. Because what is predicted to be finally reported by the ANA is that the holding companies are taking a little bit of the sand from each of those bowls and filling up their big, hidden crystal bowl that they keep in the back room, and are now challenging the 4A’s to prove that they have. But let me tell you, as an independent agency competing against the holding companies for years, I have long suspected and heard from many people on the inside that this bowl does, in fact, exist. And that while holding companies will promise clients ridiculously low commissions in order to get business, in fact, clients are paying bigtime in ways that they can’t track or see. Because the big bowls of media money are hidden, and the only things they see are the small bowls on their report. 

 So in short, since we don’t know all the facts and can’t know all the facts until this report comes out, and the lawsuits ensue, the fighting between the big advertisers and the big media companies works its way through the court, and there are decisions, etc. Since we can’t know, I would offer you this: in the meantime, there are many good independent agencies. DiMassimo Goldstein and our media arm, Proove, are completely transparent. Clients do not have to wait for a court to tell them where their money is, because it’s 100% evident and transparent, because there only is 1 bowl. There’s only 1 business here – only 1 bowl – and all of the sand that’s in it is your money, the client money. It’s all in there, 100% accounted for. So all of your money goes to helping you build your brand and sell in media. I hope that solved it.


Our Top 8 Takeaways From The New York Festivals

Last week, we attended the New York Festivals – World’s Best Advertising creative sessions and awards show. Going in, we didn’t know what to expect. Throughout the day, we listened in on four panel discussions and saw an inspiring award show in the evening. By the end of the night, we felt extremely motivated to create work that will positively impact and change the world.

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The 4 panels:

Content Disruption with Beth Collins Ellard (AdCouncil), Maya Draisin (WIRED), David Angelo (David & Goliath), and Jennifer Bremner (Unilever)

Is Content Marketing the Only Marketing Left? with Andrew Hanelly (Manifest), Duncan Milne (Imprint), Jacquie Loch (St. Joseph Communications Media Group), and Rachel Jo Silver (Love Stories TV)

Pushing Buttons – and Cultural Boundaries with John Mescall (McCann), Gary Osifchin (Mondelez International), Josy Paul (BBDO India), and Jenna Young (Weber Shandwick)

Beyond Your Portfolio with Raj Ramamurthy (Ogilvy), Jessica Shriftman (Weiden & Kennedy), and Nick Smatt (BBDO)

What We We Learned:

1. Know Yourself: In the first panel, Jennifer Bremner, brand director for Dove Beauty, said “If you know what you stand for, it’s easier to take risks.” If you don’t know who you are, you can’t create anything with real confidence. It’s okay to make mistakes along the way, but strive to always be an authentic brand, agency, or individual.

2. Matching Values: “When an agency and a client understand their core values, and share in these values, genius and magic happen.” – David Angelo, founder of David & Goliath. Agencies and clients who are driven by the same purpose will naturally create awesome work together. If values do not match, relationships will inevitably suffer.

3. The Moment: Not every moment is the right moment. Put your idea out into the world when it makes sense, and has the potential to inspire change. Jessica Shriftman, art director at Wieden & Kennedy, waited for the perfect opportunity to share her creative idea for Father’s Day with the right client at the right time. And Delta thanked her for it. You can watch the finished product HERE.

4. Smart Decisions: Jacquie Loch, vice president of content solutions at St. Joseph Communications Media Group, said, “Don’t feel the need to cover every social channel. Find the ones that work for your brand identity and own them.” Rachel Jo Silver, founder of Love Stories TV, also stressed the importance of brands keying in on social media that fits with who they are and reaches their audience: “Think small when selling on big social media.”

5. Channel Emotion: “Goosebumps good” – David Angelo. Content that stirs an emotion you can’t put into words, but can feel, indicates greatness. Underheard in New York, made by Jessica Shriftman and team, is a perfect example of creating lasting emotions and all the feels.

6. The 70/20/10 Rule: This applies to the usage of advertising budgets. Spend 70% on traditional advertising, 20% on nontraditional advertising, and 10% on experimental advertising. This allows for growth while maintaining stability. The 10% may not work out all the time, but when it does it will certainly pay off. And if an agency believes enough in a new idea, it shouldn’t be afraid to financially pitch in to bring that idea to life.

7. Don’t Be Afraid: “At the core, there is a force of courage in all of us and shame/guilt/fear suppresses it.” – David Angelo. Don’t simply look at numbers. If 20% of people hate your campaign and 20% love it, remember that positive reception almost always outshines negative reception. “Without hate, there’s no love.” – Gary Osifchin, VP, Global Brands and Communication, Biscuits Global Category Team, Mondelez International

8. Live Your Truth: It takes bravery and effort to live your truth. “Staying true to yourself will inevitably alienate people. This creates room for the people that support you for being you.” – Gary Osifchin. See how Gary and his team helped Honey Maid live its truth HERE

More Inspiring Work We Saw

Touch the Pickle: watch HERE

McWhopper: watch HERE

Love Has No Labels: watch HERE

Today I’m Brave: watch HERE

Winners from the 2016 NYFA awards show HERE

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Being in the presence of these great marketing minds reinvigorated our purpose as creatives. We aren’t here just for the sake of making print ads and TV commercials. We are here to change society and impact the world for the better. We are here to inspire action.

– Erica Grau (Art Director), Dan Hickey (Junior Copywriter)


Great Work Wins Business. Great Relationships Keep Business.

We proactively work on relationship building. What are you doing this week to strengthen a client relationship?

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At DiMassimo Goldstein, we put our values in a document we call “The DIGO Standard.” It doesn’t just hang on the walls and sit on our desks and desktops. We use it every day. People who visit often ask for a copy. Here’s yours, and you didn’t even have to ask.


Welcome To The DiGo Beach

Thousands of New Yorkers will escape the city to be liberated by the beach this weekend. We would join them, you know, if we didn’t already have a beach in our 23rd street office.

You heard that right. DiMassimo Goldstein is the only agency in the world with its own beach.

When we said a couple of months ago that we would build a beach in our office, we really meant it. But everyone knows that saying something and actually doing something are two very different things. We’re an agency full of doers. It’s what we’re all about, taking an inspiring idea and putting it into action.

Check out the video below to see how we brought the beach to our Gramercy Park office.

Behind The Scenes #digobeach from DiMassimo Goldstein on Vimeo.

Whether it’s for a nice lunch, a meeting, or just pure relaxation, the DiGo Beach is officially open for the summer. It’s the perfect environment to nurture creativity; a seaside oasis that encourages free-flowing thought. We wanted to build a paradise where ideas could come to life, and we couldn’t be happier with the result.

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To read the official Press Release just click HERE.

 

Promise Wisely And Then Over-Deliver

Make no commitment without consultation. Give clients something they didn’t ask for. Sometimes, deliver ahead of deadline. End a meeting early and give your colleagues, vendors or clients the gift of time.

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At DiMassimo Goldstein, we put our values in a document we call “The DIGO Standard.” It doesn’t just hang on the walls and sit on our desks and desktops. We use it every day. People who visit often ask for a copy. Here’s yours, and you didn’t even have to ask.

 

7 Habits Of Highly Affected People

The following post is an excerpt from Digital@Speed, authored by digital marketing guru Mark DiMassimo. Visit the official website here to download your free copy today. 

Great brands are like great individuals. Authentic. Idiosyncratic. Unique.

But most brands, like most people, fall into bad habits. And the bad habits cost them dearly. To help you avoid them, here are the Seven Habits of Highly Affected people.

1) Trying to be cool. The coolest clients never brief in “cool”. They focus on relevance.

2) Falling into The Aspiration Trap. Usually, you’re not the target audience. Neither is your Hamptons-dwelling agency head. Remember: it’s about the target’s aspirations, not yours.

3) Briefing from the Trend Report. Great brands create trends.

4) Management Fads. Quality is not job one! Professional management has buckets of specialized concepts. They don’t belong in great advertising, even to professional managers.

5) Believing: “You don’t get it because you’re not the target.” Your job is to get it or you shouldn’t be signing off. Period.

6) Wishful Thinking. Advertising can be a tool for leadership. More often it is a reflection of corporate denial. Advertise the target’s wish, not the company’s.

7) Mistake execution for ideas. It’s easy to fall in love with something beautiful, novel, funny, poetic, witty, or profound. Do fall in love. But first make sure there’s a powerful, convincing idea in the middle of all the artistry. If you’re in the right sort of place, your job depends on it.

Most brands have fallen into one or more of these habits. That’s why great brand change agents will always be busy.

 

20 Years Young

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Today is DiMassimo Goldstein’s 20th anniversary, and we’d like to make one thing very clear:

We are 20 years young…not 20 years old.

Why?

Because as an agency, we must always focus on the future. Before we can ever develop an inspiring idea, we first have to identify the alternative future we exist to prevent. It’s our job to build brands. We come to work each day and work collaboratively to help our clients become the leading brands of 2020, and once they get there, we’ll be focused on 2025. Simply put, we’re obsessed with growth, and it’s hard to grow if you’re busy reflecting on the accomplishments of the past.

Besides, we’re youthful in spirit. Our mission, our drive, and our passion for our clients have not grown tired. We’re just as enthusiastic as we were on day one, and that will never change.

Still, we’d be remiss if we failed to acknowledge this day and this milestone. Not because of us, but because of you.

It wouldn’t be possible to be where we are today if it weren’t for the help of so many others along the way. This is our 20th year of saying thank you. Thank you to our incredible clients, both past and present. Thank you to our team members, both past and present, for making each day so exciting. Thank you to the countless others who have joined us on this incredible journey.

It’s been an unbelievable 20 years. Let’s make the next 20 even better.

The DiMassimo Goldstein Team