Every brand needs a New Year’s resolution.
Yes, even yours.
We’re not talking about increasing sales. Or retention rates. Or profitability.
Because those are goals, not resolutions.
A goal is a hope. Like losing weight, or getting a promotion.
A resolution is a plan. Like deciding to pack healthier lunches every day, or to walk to work instead of taking the subway.
You see, resolutions are all about behaviors.
Dislodging the behaviors you don’t like, and replacing them with new ones that empower you.
Resolutions are the behavior change plans that help you achieve goals.
But behavior change is hard.
Hard, but not impossible.
Behavioral science research has provided us with insights on how individuals and organizations can effectively change behaviors to better drive business results.
Like the practice of moral reframing, which we wrote about last month.
Or rewarding outrageous failure, which you can learn more about in this video.
Or behavioral design, which Inspiring Action brand Duolingo has mastered.
There is so much behavioral science can teach us to better understand what drives consumers.
And it’s our resolution to bring all of that to you in the upcoming year.
Through emails, just like this one.
And now, it’s your turn.
What is your brand’s New Year’s Resolution?
What Behavior Change plan will you launch?
And what goals will that achieve?
Shoot us a tweet, and use the hashtag #BrandResolution.
We’d love to hear it.